Cookie Policy

It should be read alongside our Privacy Policy, which explains more generally how we collect, use and protect personal information.

This website is operated by Bristol Concrete & Pumping Ltd, trading as Bristol Concrete.

Company Number: 15568945. Registered Office: Coles Quarry, Church Town, Backwell, Bristol, BS48 3JF. Email: sales@concretebristol.co.uk. Telephone: 0117 4038756.

In this Cookie Policy, "Bristol Concrete", "we", "us" and "our" refer to Bristol Concrete & Pumping Ltd.

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow websites to recognise a user's device and may be used to:

• Make websites function correctly;
• Remember user preferences;
• Improve website performance;
• Understand how visitors use a website;
• Analyse website traffic;
• Improve the user experience;
• Support security and fraud prevention; and
• Deliver or measure advertising where applicable.

Some cookies are deleted when you close your browser, while others may remain on your device for a specified period.

In addition to traditional cookies, our website may use similar technologies such as:

• Tracking pixels;
• Tags;
• Local storage;
• Scripts;
• Software development kits;
• Device identifiers; and
• Other technologies that store or access information on your device.

References to "cookies" in this policy also include similar technologies where appropriate.

The cookies used on our website may fall into the following categories.

Strictly necessary cookies are required for the website to operate correctly. They may be used for website security, managing user sessions, remembering cookie preferences, preventing fraudulent activity, maintaining website functionality and enabling forms or other requested website features.

These cookies cannot usually be switched off because the website may not function correctly without them. Where permitted by law, strictly necessary cookies may be placed without your consent.

Analytics and performance cookies help us understand how visitors use our website. They may collect information such as which pages are visited, how long visitors spend on the website, entry and exit pages, referral sources, general device and browser information and whether website errors occur.

We may use this information to understand website performance and improve the website. Where required by law, we will obtain your consent before setting analytics cookies.

Functional cookies allow the website to remember choices you make and provide enhanced functionality, such as website preferences, previous selections, display preferences or information you have previously entered.

If these cookies are not enabled, some website features may not operate as intended. Where required, these cookies will only be used with your consent.

Advertising and marketing cookies may be used where we use third-party advertising or marketing services. These cookies may measure advertising performance, understand whether advertisements lead to website visits, limit how often advertisements are displayed, build an understanding of website visitor interests or provide advertising that may be more relevant to users.

Advertising cookies may track activity across different websites or services. We will not place non-essential advertising or marketing cookies on your device unless the appropriate consent has been obtained.

Cookies may be either first-party or third-party cookies.

First-party cookies are set directly by the Bristol Concrete website. These may be used for website functionality, security, preferences or analytics.

Third-party cookies are set by organisations other than Bristol Concrete. Third-party services that may place cookies through our website could include providers of:

• Website analytics;
• Maps;
• Embedded videos;
• Social media features;
• Website hosting;
• Security services, including Google reCAPTCHA where forms or chatbot quote requests are submitted;
• Advertising; and
• Marketing technology.

These third parties may process information in accordance with their own privacy and cookie policies.

The specific cookies used on our website may change depending on the functionality, software and third-party services currently in use.

Our cookie consent tool may provide more detailed information about individual cookies, including cookie name, provider, purpose, category and duration.

Where our website introduces new non-essential cookies, we will update our consent mechanism or this Cookie Policy where appropriate.

We use Google reCAPTCHA on forms and chatbot quote requests to help protect the website from spam and automated misuse. reCAPTCHA may analyse technical information about your device and interaction with the website for security purposes.

When you first visit our website, you may be shown a cookie consent banner or preference centre.

You may be given options to:

• Accept all cookies;
• Reject non-essential cookies; or
• Manage your cookie preferences.

Strictly necessary cookies may still be used because they are required for the website to function.

Non-essential cookies will only be used where we have an appropriate lawful basis and, where required, you have provided valid consent.

Simply continuing to browse the website will not be treated as consent where positive consent is legally required.

You can change or withdraw your cookie preferences at any time through our cookie settings or preference centre where available.

Withdrawing consent will not affect the lawfulness of any processing that occurred before your consent was withdrawn.

You may need to refresh the website for changes to take effect.

Most internet browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to:

• View stored cookies;
• Delete existing cookies;
• Block all cookies;
• Block third-party cookies;
• Allow cookies from selected websites; or
• Receive a warning before cookies are stored.

The method for doing this varies depending on the browser and device you use. Please note that blocking all cookies may affect the functionality of our website and other websites.

We may use website analytics services to understand how visitors interact with our website.

Analytics providers may collect information such as:

• IP address;
• Browser and device type;
• Pages visited;
• Time spent on pages;
• Referral source;
• General geographic information; and
• Website interactions.

Where analytics cookies are not strictly necessary, they will only be activated after the appropriate consent has been provided.

Some pages may include content provided by third parties, such as maps, videos, social media posts, reviews, widgets or other external content.

Third-party providers may place cookies or use similar technologies when their content is loaded or interacted with. Where necessary, this content may be blocked until you provide consent to the relevant category of cookies.

Our website may include links to or features from social media platforms.

Social media companies may use cookies or similar technologies when you interact with their services.

Your use of those platforms will also be subject to the relevant provider's own terms, privacy policy and cookie policy.

The length of time a cookie remains on your device depends on the type of cookie.

Session cookies generally expire when you close your browser. Persistent cookies remain on your device until they reach their expiry date or you delete them manually.

We aim to ensure that cookies are not retained for longer than reasonably necessary for their intended purpose. Specific retention periods may be displayed within our cookie preference centre.

Some cookies may collect information that is capable of identifying you directly or indirectly.

Where information collected through cookies constitutes personal information, it will be handled in accordance with our Privacy Policy and applicable UK data protection legislation.

Our Privacy Policy provides further information about:

• How we process personal information;
• Our lawful bases for processing;
• Information sharing;
• Data retention;
• International transfers; and
• Your data protection rights.

Some third-party cookie or technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate protections will be used where required by UK data protection law.

Further information about international transfers is available in our Privacy Policy.

Some browsers and devices provide privacy signals or settings designed to communicate user preferences regarding tracking.

The way websites and technology providers respond to these signals may vary.

Where applicable, we will comply with any legal requirements relating to recognised browser or device preference mechanisms.

We may update this Cookie Policy from time to time, including where:

• We introduce new website functionality;
• We change analytics providers;
• We introduce new third-party services;
• We change how cookies are used; or
• Applicable laws or regulatory guidance change.

The most recent version will be published on our website and the "Last updated" date will be amended.

If you have any questions about our use of cookies or this Cookie Policy, please contact Bristol Concrete & Pumping Ltd, trading as Bristol Concrete. Company Number: 15568945. Coles Quarry, Church Town, Backwell, Bristol, BS48 3JF. Email: sales@concretebristol.co.uk. Telephone: 0117 4038756.